MBset

Privacy Policy

Last Updated: November 13, 2026

1. Introduction

Welcome to MBset ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our medical exam preparation platform.

2. Information We Collect

2.1 Personal Information

We collect the following personal information:

  • Name and email address
  • University and country information
  • Academic specialty (medicine, dentistry, pharmacy)
  • Account credentials (encrypted passwords)
  • Profile information you choose to provide

2.2 Usage Information

  • Study progress and performance data
  • Quiz and exam results, including every answer you give to a question
  • Time spent on platform
  • Learning patterns and preferences
  • Device information and IP address

2.3 Content You Write

  • Comments and replies in the community
  • Reports and edit requests you send about a question
  • Notes and highlights you keep in the app
  • Messages you exchange with the AI assistant and with our support

3. How We Use Your Information

We use your information to:

  • Provide personalized study materials and recommendations
  • Track your learning progress and performance
  • Generate AI-powered content tailored to your curriculum
  • Send you important updates and notifications
  • Improve our platform and services
  • Provide customer support
  • Build de-identified datasets from study data and from the content you write, for research and for the evaluation and training of AI systems, by us and by the partners named in section 4
  • Comply with legal obligations

4. Data Sharing and Disclosure

We never share or sell your identity: your name, email address, phone number, payment details and account credentials stay with us and with the service providers that run the platform. We may share your data as follows:

  • Service Providers: Firebase, OpenAI, Anthropic, and other technical partners who help us operate our platform
  • University Partners: Aggregated, anonymized performance data to improve curriculum
  • Research and AI Partners: De-identified study data and de-identified content, which we may license, including for a fee, to research institutions and to companies that evaluate or train AI systems. This covers your answers and performance statistics, your comments, reports, edit requests, notes and messages, and your study level and country. Before sharing, we remove your name, email address, phone number, account identifiers and any detail in a text that identifies a person. We do not share your identity, and the partner may not try to re-identify you.
  • Legal Authorities: When required by law or to protect our rights

You can object to the use of your data for research and AI purposes at any time by writing to the support address in the app; we then exclude your account from future datasets.

5. Data Security

We implement industry-standard security measures including:

  • Encrypted data transmission (HTTPS/TLS)
  • Secure password storage with hashing
  • Regular security audits and updates
  • Access controls and authentication
  • Regular backups and disaster recovery

6. Your Rights

You have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Export your data
  • Opt-out of marketing communications
  • Withdraw consent at any time

7. Cookies and Tracking

We use cookies and similar technologies to enhance your experience. See our Cookie Policy for more details.

8. Data Retention

We retain your personal data for as long as necessary to provide our services and comply with legal obligations. Study progress data is retained while your account is active. You may request deletion at any time.

9. Children's Privacy

Our platform is intended for medical students (typically 18+). We do not knowingly collect information from children under 13.

10. International Data Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

11. Connected AI Apps (Claude, ChatGPT and other MCP clients)

You can connect your MBset account to an AI app that you use, such as Claude or ChatGPT, through the MBset MCP server (see Use MBset in Claude and ChatGPT). This section applies when you do.

  • What the AI app receives: only the result of each action it asks for on your account, for example your quizzes, the questions and explanations of a quiz, your wrong answers, your progress, your notes, your orders, or a PDF file. It acts with your permissions and your plan only.
  • What MBset receives: the actions the AI app asks for and their inputs. MBset does not receive or read your conversation with the AI app.
  • What MBset keeps: the connection (the app name, the access you allowed, the dates of creation and last use), a log of each action (the action, the time, the result) for the security of your account, and the PDF files that an action made. Access tokens are stored as one-way fingerprints, never in clear.
  • Retention: a PDF file and its download link are deleted after 7 days. The connection stays until you disconnect it. The action log is kept while your account exists, as other study data (section 8).
  • Orders and receipts: when you order a plan through the AI app, the order and the receipt image are stored and checked exactly as an order made on the checkout page of the MBset app. Receipts stay private and only our staff who check payments can open them.
  • The AI provider: the company that runs the AI app (for example Anthropic or OpenAI) processes what it receives under its own privacy policy. MBset does not sell or give your data to it for any other use.
  • Your control: you choose read only or read and change when you connect. You can disconnect an app at any time in the MBset app (Account, Connected AI). A password reset disconnects every app.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or platform notification.

13. Contact Us

For questions about this Privacy Policy or to exercise your rights, please contact us at:

Email: privacy@mbset.com